Aeroline Executive Transfers Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you use our website or contact us regarding our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
Who
We Are
Aeroline Executive Transfers Ltd
Email:
bookings@aerolinetransfers.co.uk
Information
We Collect
We may collect and process the following information:
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full name
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phone number
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email address
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pickup and drop-off addresses
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journey details
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flight information
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passenger details
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payment information
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IP address and browser information
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any other information submitted through our website, enquiry forms or live chat services
How We Use
Your Information
We use your information to:
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respond to enquiries and provide quotations
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process and manage bookings
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communicate with you regarding your journey
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provide customer support
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process payments where applicable
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improve our website and services
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maintain security and prevent fraud
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comply with legal and regulatory obligations
Payments
Where online payments are available, payments may be processed securely through third-party payment providers such as Stripe. We do not store full payment card details on our systems.
Cookies & Website
Tracking
Our website may use cookies and similar technologies to improve website functionality, analyse website traffic and enhance user experience.
Cookies may collect information such as browser type, device information and pages visited. You can control or disable cookies through your browser settings.
Live Chat &
Communications
If you contact us through live chat, forms, email or telephone, we may retain records of those communications for customer service, operational and legal purposes.
We may send booking confirmations, journey updates and service-related communications by email or telephone where necessary to provide our services.
We do not send marketing text messages without consent.
Sharing
Your Information
We do not sell, rent or trade your personal information to third parties.
Your information may be shared only where necessary with:
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payment providers
-
website or booking system providers
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professional advisers
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regulatory or legal authorities where required by law
Data
Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure.
However, while we take reasonable steps to protect your data, no online transmission or storage system can be guaranteed completely secure.
Data
Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy, including legal, regulatory, tax and operational requirements.
Your
Rights
Under UK data protection law, you may have the right to:
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request access to your personal data
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request correction of inaccurate information
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request deletion of your data
-
object to or restrict certain processing
-
withdraw consent where applicable
Requests regarding your personal information can be made by contacting us at bookings@aerolinetransfers.co.uk.
Third-Party
Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Changes to
This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
Last updated: May 2026